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Showing posts with the label do's and don'ts of making a service call

Do's and Don'ts of Making a Service Call

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When a piece of restaurant equipment fails to function properly, what's the first thing you do. In many cases, people just reach for the phone to call a professional restaurant equipment repair company in Missouri , such as Fast Fix LLC . However, that's not always the best idea. To save yourself and the technician some frustration, follow these do's and don'ts for making a service call. DO  follow a checklist to ensure you've done everything you can. Many service technicians have checklists that the equipment operator can use. Ask your service technician for one the next time you see them. By answering the questions on the checklist before scheduling a service call, operators not only avoid unnecessary calls, but can provide valuable info that the tech can leverage before arriving on-site. DON'T make a service call unless you've checked to make sure the equipment is properly plugged in (and the indicator light is on). There's nothing worse than th...